Valor Global is a managed services provider specializing in customer care and IT outsourcing solutions. Founded in 2004, the company offers contact center services, technical help desk support, managed IT, network monitoring and cybersecurity for clients in technology, healthcare, financial services and retail. Valor Global operates contact centers in the United States, Costa Rica and the Philippines and prides itself on high customer satisfaction and employee engagement. Services are customized to meet client goals, with options such as omnichannel support, bilingual agents, quality assurance analytics and workforce management. Valor Global also provides consulting on digital transformation, automation and process optimization. The company supports community service initiatives and emphasizes a corporate culture of integrity and innovation.